GO-LIFE, a part of GO-JEK consists of GO-MASSAGE (professional masseuse), GO-CLEAN (cleaning service), GO-AUTO (Automotive solution), and GO-GLAM (Beauty treatment) releases the latest update in appearance and payment feature integrated with GO-PAY. The occasion also marks GO-LIFE’s presence in 11 new cities in Indonesia.
“In making innovation, GO-LIFE always consider users’ convenience and partners’ welfare. Therefore, we create the more identical interface in the app with simpler and easier ordering process. We also add GO-PAY for the faster payment to all customers. Currently, the feature is only available in GO-MASSAGE,” Dayu Dara, Head of GO-LIFE, explained.
Furthermore, she also said regarding GO-PAY integration towards GO-LIFE is expected to facilitate users or partners in ordering and receiving the order. Users can order without having to pay in cash, while partners don’t have to prepare for a change.
In addition, GO-LIFE is getting more identical. She said, “Previously, all services have a different interface that creates a different experience in ordering. However, the services are now run in the same process; Home = Select Category / Services – Select Details – Confirm Order.”
Another feature attached is Bantuan (a help button) to facilitate users that having difficulty in any case. In the meantime, GO-LIFE is introduced in 11 new cities, those are Solo, Gresik, Tasikmalaya, Banjarmasin, Purwakarta, Samarinda, Bandar Lampung, Padang, Serang, Batam, and Pekanbaru. In total, GO-LIFE has available in 24 cities of Indonesia.
“By introducing GO-LIFE in 11 new cities, we’re expecting the public to get an easier service for professional lifestyle solution along with empowering informal sector’s partners in the region,” she added.
Original article is in Indonesian, translated by Kristin Siagian