Indosat Completed StarOne Customers’ Migration and to Accelerate 4G/LTE Presentation in Indonesia

Prayogo Ryza - 7 July 2015

Indosat has just finished migrating their customers of StarOne, whose services were shut by the end of last June. This Ooredoo-dominated service claimed that it will focus to accelerate the procurement of 4G LTE all over Indonesia. This is done by modernizing the network to present high quality internet access.

The StarOne service was shutdown according to the legislation of the Minister of Communication and Information Number 30 year 2014 about the management of 800 MHz radio frequency band for the sake of cellular moving network management on September 10, 2015 and the Minister’s Legislation Number 799 year 2014 about the determination of the use of 800 MHz radio frequency to PT Indosat Tbk on September 12, 2014. The process was finally completed on June 30, 2015.

In its release, Indosat also explained that the team had just finished the migration process. Indosat will compensate the customers with GSM cards, call forwarding facility, and deposit on Indosat Dompetku, with the amount being based on the average of StarOne services consumption in three months. The deposit will be able to be cashed out at the nearest Galeri Indosat or being spent on products offered by Indosat’s partnering merchants.

Commitment on the acceleration of 4G/LTE implementation

Next, Indosat also highlighted its commitment to present 4G LTE all over Indonesia. This is materialized in form of network modernization to keep expanding the area coverage and enhanciong the data nad voice service quality. By the end of this year, Indosat claimed that it has successfully finished network modernization in 42 main cities and surrounding areas or nearly 200 districts/cities all over Indonesia.

We have presented 4G/LTE through Indosat’s Super 4G-LTE service since last April in Jakarta, Bandung, Yogyakarta and Bali, soon to cover other cities all over Indonesia. Our commitment to present and activate 4G-LTE services all over Indonesia is part of our attempts to keep giving the best to customers using the latest technology, to enhance their life quality as a whole,” said Indosat’s Group Head Corporate Communications Fuad Fachroeddin.

Indosat’s attempt on presenting 4G LTE services in big cities doesn’t seem to be stopped by the end of this year, as the company will keep on presenting 4G LTE services in other cities.

“We are optimistic that we can accelerate the presentation of this 4G-LTE all over Indonesia since we are supported by our network modernization program which is still running, as we’re accelerating the finalization,” Fachroeddin ended.

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