XWORK and New Business Opportunity Amidst Pandemic

The pandemic has directly affected the dynamics of the marketplace business to the platform for providing office space or coworking space. However, as a marketplace for providing space in Indonesia, XWORK claims to have experienced positive business growth.

XWORK's Co-founder, William Budihardjo revealed to DailySocial that there was an increasing demand for certain needs during the pandemic, including content creation, casting, and video products, and live streaming.

"This change is powered by the acceleration of creative digitization during the pandemic. Our services are not reduced. We are getting focused on serving the increasing demand for this new need. We are also doing several promos for customers in the midst of a pandemic such as a 6 months free 6-month virtual office promo and others. Also, we've collaborated with ShopeePay to provide cashback."

To date, XWORK has a total of 6 thousand rooms for rent, from 650 partners. XWORK has served more than 3 thousand B2B clients, consisting of companies (58%), MSMEs (15%), and early-stage startups (14.8%).

"XWORK is here to bridge the void that exists in the market. We see an opportunity to help venue providers in Indonesia to maximize their potential assets. In a way by providing an easy and practical online booking system for prospective tenants, as well as expanding space utility - for example, from which is usually a wedding venue, can now be a meeting venue as well," William said.

Developing new feature and fundraising plan

Until now, XWORK is still focused on serving the Jabodetabek area only. In terms of service and client trust who have taken advantage of the XWORK platform, there are several leading technology companies. Among them are Grab, Tokopedia, and corporations such as Deloitte, Astra International, and Ericsson. This is what differentiates XWORK from other similar platforms.

"In addition, I come from a family that focuses on developing property for events, therefore my experience and understanding of the industry is quite well," said William.

This year, XWORK plans to prepare several new features to provide needs besides room rental. Currently, William is reluctant to elaborate on the feature's function. Meanwhile, when talking about the fundraising plan, William said that he is still in the process of raising funds.

"We want to invite all players with property assets to XWORK, from restaurants, sports fields, to business premises. This will complement our digital assets and offerings to make them more optimal. We will also strive to improve ordering, payment, and comparison capabilities, the venue, even scheduling a site survey, making it easier for all parties interested in renting a room," William concluded.

– Original article is in Indonesian, translated by Kristin Siagian