Research

Uber Consumer Transition Survey 2018

After Uber terminates its operation in Southeast Asia (including Indonesia), there are many questions regarding consumer transition. In collaboration with JakPat Mobile Survey, we conducted a survey of over 1900 Uber users in Indonesia. This report attempts to capture the transition trends by consumers in Indonesia. It also answers the question: "Where are they moving?", "What are the deciding factors?", and "What to expect from Uber services?"

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